Depending on the service you choose, you may be required to lie on your back for an extended period. We recommend consulting with your doctor before your appointment to ensure your comfort and safety.

Our membership includes a variety of exclusive benefits designed to enhance your experience. Enjoy 1 visit per month to take advantage of our premium services, plus receive 20% off when you bring a guest along. You'll also get 20% off add-on treatments to customize your experience, as well as 20% off products to help maintain your results at home. These perks are designed to provide incredible value and ensure that you always feel your best.

You will need to login to your vagaro www.vagaro.com account then go to services select the service that matches your membership, then select a date, time and specialist you would like the be with. Upon your checkout you will automatically not be charged any amount. If you do bring a guest you will be charge the amount of there service minus 20%. Remember when bringing a guest you must call to book your appointment.

Members can bring a guests once a month which will receive a 20% discount for the service selected upon checkout. You will must contact Asana head spa prior to bringing in your guest. We will try to make any and all accommodations possible at the time of booking.

yes, your monthly membership visit will roll over to the next month up to 12 months of rollovers. However may not return any unused visits for a refund.

Your membership will be billed automatically every 30 days, starting from the date you sign up. This recurring charge ensures uninterrupted access to all the exclusive benefits and services included in your membership. The payment will be processed on the same day each month, corresponding to the original date of enrollment, making it easy to keep track of your membership. If you ever need to update your payment details or have any questions about your billing cycle, our team is here to assist you.

With this membership you can come once a month at a 30% discounted price. This membership pricing will only be available from October 1st until November 20th all memberships will be discount by 30% over the life time you hold a membership. You will also receive monthly chance to win prizes, free service and more. Member's will get 15% off all products they choose. 

Yes, you can cancel your membership at any time after the initial 90 day membership period. Please refer to our cancellation policy for details on any applicable fees or notice periods.

Yes, you can upgrade or downgrade your membership at any time. Please visit our facility or contact our customer service team to make changes to your membership. Founders Memberships cannot be upgraded after the purchase window closes on November 20, 2024.

Cancellation Request Process
In-Person: Members may cancel their membership in person at our front desk by completing a cancellation request form.
Online: Members can also submit a cancellation request through our website by logging into their account and following the cancellation instructions.
Email: Alternatively, members may email our customer service team at Asanaheadspa@gmail.com with their cancellation request, including their full name, membership number, and reason for cancellation.

Notice Period
Monthly Memberships: After the first 3 months or 90 Days memberships can be canceled. A minimum of 30 days' notice is required to cancel monthly memberships. Cancellations will take effect at the end of the current billing cycle.

Cancellation Fees
Early Termination Fee: An early termination fee may apply if a member cancels their membership before the end of the contracted term. The fee will be equivalent to one month’s membership dues.
Waiving Fees: Cancellation fees may be waived in cases of relocation, medical reasons, or other extenuating circumstances. Documentation may be required.

Refunds
Monthly Memberships: No refunds will be issued for partial months. Membership access will continue until the end of the current billing cycle.

Freezing Memberships
Members have the option to freeze their membership instead of canceling. Memberships can be frozen for a minimum of 1 month and a maximum of 2 months within a 12-month period.

Exceptions and Special Circumstances
Medical Reasons: If a member is unable to use the facilities due to medical reasons, they may request a cancellation without penalty by providing a doctor’s note.

Post-Cancellation Access
Once the cancellation is processed and effective, the member will no longer have access to the facilities and services. Any guest passes or other member benefits will be forfeited.

Rejoining After Cancellation
Members who wish to rejoin after cancellation will be subject to the current membership rates and any applicable sign-up fees. Previous membership rates and benefits will not be guaranteed.

Disputes and Resolutions
Any disputes regarding cancellations must be submitted in writing to our customer service team. We strive to resolve all issues fairly and promptly.

Contact Information
For any questions or concerns regarding the cancellation policy, please contact our customer service team at Asanaheadspa@gmail.com or call 813-449-1264.

This policy ensures clarity and fairness for both the business and its members, while also providing flexibility for special circumstances.